RENTING - Renting Information


Applying


When you find the right property, you will need to complete a Application Form. You will need 100 points of identification Driver's Licence              60 points Birth Certificate              60 points Passport                       60 points Medicare Card               60 points Bank Card                     60 points Current Bill/Statement    20 points Previous rental history is required. You will be required to supply phone numbers of previous landlords/agents. If you have owner your own home in the last 3 years, you will be required to supp...

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Bond


What is a Bond?A tenancy bond is money that a landlord asks tenants to pay when they move into their property. The bond is held to cover any unpaid rent, damage to the property (if that damage can be shown to be the tenant’s fault) or any other claim. How much is the Bond?As a guide landlords can charge up to four weeks rent as a bond. This may be higher depending on the weekly rent amount. The exact bond amount will be advised on application. Paying the BondAt the start of your tenancy, you need to pay the bond amount with a separate bank cheque or money order. Bond ReceiptA receipt for the bond will be sent to the rented property street address which is shown on the bond lodgement form from the bond authority. You should keep your bond receipt somewhere safe as you will need it when the tenancy is ending or when a tenant who is listed on the bond receipt is leaving the property. Bond RefundYour bond will be refunded to you promptly after the property is fully vacated, less an...

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Moving In


Moving into a new home can be a very stressful time. There are a lot of hidden expenses, household tasks and responsibilities to remember when moving house. If you do have any dramas, we are only just one phone call away. To help you move house, we have listed a few companies that can take the hassle out of moving. Direct Connect - This company is completely free of charge. There are forms that can be downloaded off this page for your convience. Direct Connect can connect Electricity, Gas, Phone, Internet, Pay TV or Insurance all before you move in. If you do have any questions, just give us a quick call and we will be happy to help you.  

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Paying Rent


We make it easy for you to pay your rent by direct debit, credit card, money orders, bank cheques, personal cheques and also cash over the counter (we do ask that it is correct money as we do not keep change on our premises). If you want to know any more information about how to pay rent just give us a call on 07 3266 3555 and just speak to one of our lovely staff members that will be able to help you.

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Inspections


The purpose of inspections is to advise the landlord of the condition of their property and how it is being maintained. You will be given the opportunity to advise us of any repairs or maintenance you feel is needed. Initial InspectionUpon the commencement of your lease, we will complete an inspection and full condition report which you will be given the opportunity to check this, add to it and return it to us within 3 business days. We refer to this report at the end of the tenancy. It is therefore in your best interest to read through the condition report thoroughly, provide comments to us within the timeframe listed on the condition report, and ensure you retain a copy in a safe place. Please note your report is worth your bond. Periodic InspectionWe carry out regular inspections of the proeprty, usually every four (4) months. You will be issued with notice of these inspections and we encourage you to be there to discuss any problems affecting your te...

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Ending the Tenancy


We should also remind you that you must give a minimum or 14 days written notice should you wish to vacate upon expiry of your tenancy agreement. VERBAL NOTICE WILL NOT BE ACCEPTED.  Form 13 - which is a notice of intention to leave, if you wish to fill it out. When vacating, please ensure the following: a. All rent is paid up to your vacating dateb. All keys are returned to the office. This is important as otherise rent will continue to accrue until all keys are returned to the office.c. The property and yard are left lcean and tidy.d. Carpets have been professionally steam cleaned and a receipt has been provided.e. If pets have been kept on the property at any time a pest and flea treatment must have been carried out by a professional company and a receipt provided.f. Notification of your forwarding address to enable prompt return of your bond. Only after you have completely vacated and attended to all of the above can a final inspection be carried out. If you are un...

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